Business Support Coordinator with Mandarin language skills

It’s an exciting learning opportunity for committed, detail oriented people! The main responsibilities of the Business Support Coordinator’s role consist of: providing administrative support to Business Development Executives by liaising with internal and external stakeholders, preparing contracts for clients according to received specifications and managing vendors.

DUTIES & RESPONSABILITIES

• Regularly communicate and coordinate with different departments concerning all aspects of potential sales activities and contracts.
• Prepare business presentations, draft quotations, service proposals and contractual agreements according to internal and external quality standards.
• Ensure that all types of contracts related to pharmaceutical services are according to pre-approved templates, that all agreements are validated and finalized as per the company’s Standard Operating Procedures.
• Prepare and update project announcement materials.
• Arrange conference calls, video conferences, coordinate events.
• Track and keep accurate records for on-going client’s requests, sales documentation, as well as review and follow up of corrective documentation.
• Communicate with clients for business related matters if needed.
• Coordinate resolution of unbilled and unpaid sales.
• Manage the Customer Relationship (CRM) system on a daily basis.
• Have a clear oversight of all vendors and identify, qualify, negotiate and maintain strong working relationships with strategic suppliers to assure that cost, quality, and delivery targets are met.

REQUIREMENTS

• Bachelor’s degree
• 2+ years of experience in administrative role
• Native level Mandarin language skills
• Advanced English language skills
• Excellent written and verbal communication skills with the ability to drive consensus among stakeholders
• Cold calling experience is helpful
• Strong ability to deal with ambiguity and problem solving