Reporting of adverse events ONLY

Patients should always seek the advice of a doctor or pharmacist in case of adverse events.

If you wish to report an adverse event to ELC Group s.r.o., please find the contact information below:

+420 224 910 672

(from 09.00-17.30 CET)

+420 226 251 459

(non-stop 24/7)

To contact us about any other issue please call:

+420 22 491 0000or our regional offices.

Hlášení nežádoucích príhod

Pacienti by meli vždy požádat o radu svého lékare nebo lékárníka v prípade výskytu nežádoucích príhod.

Pokud chcete nahlásit nežádoucí príhodu spolecnosti ELC Group s r.o., prosím využijte kontaktních údaju níže:

+420 224 910 672

(09.00-17.30 CET)

+420 226 251 459

(non-stop 24/7)

Pro záležitosti, které se netýkaji farmakovigilance, kontaktujte prosím recepci:

+420 22 491 0000 nebo naše další pobočky.

Business Support Coordinator with Mandarin language skills

Full Time
Posted 2 years ago

It’s an exciting learning opportunity for committed, detail oriented people! The main responsibilities of the Business Support Coordinator’s role consist of: providing administrative support to Business Development Executives by liaising with internal and external stakeholders, preparing contracts for clients according to received specifications and managing vendors.


  • Regularly communicate and coordinate with different departments concerning all aspects of potential sales activities and contracts.
  • Prepare business presentations, draft quotations, service proposals and contractual agreements according to internal and external quality standards.
  • Ensure that all types of contracts related to pharmaceutical services are according to pre-approved templates, that all agreements are validated and finalized as per the company’s Standard Operating Procedures.
  • Prepare and update project announcement materials.
  • Arrange conference calls, video conferences, coordinate events.
  • Track and keep accurate records for on-going client’s requests, sales documentation, as well as review and follow up of corrective documentation.
  • Communicate with clients for business related matters if needed.
  • Coordinate resolution of unbilled and unpaid sales.
  • Manage the Customer Relationship (CRM) system on a daily basis.
  • Have a clear oversight of all vendors and identify, qualify, negotiate and maintain strong working relationships with strategic suppliers to assure that cost, quality, and delivery targets are met.


  • Bachelor’s degree
  • 2+ years of experience in administrative role
  • Native level Mandarin language skills
  • Advanced English language skills
  • Excellent written and verbal communication skills with the ability to drive consensus among stakeholders
  • Cold calling experience is helpful
  • Strong ability to deal with ambiguity and problem solving

Apply Online

A valid email address is required.
A valid phone number is required.